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Availity Essentials is now Cigna Healthcare® Medicare Advantage’s provider portal

Cigna Healthcare® Medicare Advantage is always looking for ways to simplify business processes and improve your online experience, giving you access to the information and tools you need most. Starting in 2025, Cigna Healthcare Medicare Advantage began moving their secure provider portals to Availity® to give you an enhanced provider portal, where you can:

  • Validate eligibility and benefits
  • Check the status of claims
  • Submit professional and institutional claims
  • View remittances
  • Access specific Cigna Healthcare Medicare Advantage resources through a dedicated payer space

Availity Essentials offers secure online access to Cigna Healthcare Medicare Advantage as well as other available health plans in your region. During the transition, Cigna Healthcare Medicare Advantage will work with Availity to provide you with the training and updates you need to ensure your success.