Sujin has been part of the Availity team for just over two years, beginning her journey as a Marketing Operations Manager before advancing to her current role as Senior Marketing Operations Manager. This progression has enabled her to grow professionally, deepen her expertise in marketing operations, and take on exciting responsibilities, including leveraging technical tools and mentoring fellow associates. Sujin’s unique blend of healthcare experience and passion for marketing has made her an invaluable asset to the team.
With a background in health science and business from Northeastern University and a master’s degree in healthcare administration from Boston College, Sujin’s career path has always been inspired by her personal experiences. Growing up as the translator and navigator for her immigrant parents within the healthcare system, she witnessed firsthand the challenges and complexities that many face. Her lived experiences motivate her to streamline healthcare processes and make a meaningful impact through her work.
For Sujin, autonomy and collaboration are essential. She thrives on the ability to lead projects, empowering team members with tools and processes that drive success. One of her most rewarding accomplishments has been implementing Availity’s Marketing Qualified Leads (MQL) process and reporting, which provides insights into lead quality, campaign effectiveness, and how well marketing efforts contribute to the sales pipeline, all while aligning with sales and driving growth. Sujin also finds fulfillment in helping colleagues embrace automation, enabling the team to move toward a more data-driven, efficient future.
Outside of work, Sujin is an avid runner who recently achieved a major milestone by completing the 2024 NYC Marathon. She also enjoys hiking, snowboarding, and exploring New York City’s vibrant culinary scene—sushi being her all-time favorite! When it’s time to relax, Sujin turns to books, like Free Food for Millionaires, which deeply resonate with her life experiences.
Sujin’s advice for success at Availity is to remain proactive, approach challenges with innovation, and maintain open communication with teammates and managers. By balancing preparation with adaptability, she exemplifies how to thrive in a dynamic environment.
Thank you, Sujin, for your dedication and inspiring contributions!