Training and Education

Gain skills to succeed in a changing healthcare environment


The healthcare industry moves quickly and staying on top of it isn’t easy. The Availity Learning Center is a comprehensive, cost-effective training solution that helps healthcare organizations train their staff on the latest industry topics and trends.

In a fast-paced environment, healthcare administrative employees need access to courses that help keep their skills current. Availity Learning Center specializes in hard-to-find training that front-office employees want and need.

Availity Training and Education - Up Your Game

Up Your Game with Specialized Training

The Availity Learning Center (ALC) offers a one-stop shop for product and healthcare education. Our experts address topics and tools relevant to the work you do every day, while always keeping your unique needs top of mind. Curious about eligibility? Perplexed by claims? Questions on coding? Confused about compliance? Regardless of your role, the Availity Learning Center has you covered. Dive in to the latest product and industry knowledge, and watch your productivity soar.

Product and Healthcare Courses

Availity Product Training
We offer free training for all Availity solutions including Availity Essentials, EDI, and Essentials Pro (RCM).

Coding and Claims
Availity’s coding courses help professionals stay up to date on ICD-10 updates, Hierarchical Condition Category (HCC) coding, specialty-specific information, and much more. Betsy Nicoletti, founder of Coding Intel, hosts many of our coding courses. You can even earn CEU credits with select courses, backed by the American Academy of Professional Coders.


HIPAA and Compliance
Keeping staff up to date on the latest rules on patient privacy is critical to meeting periodic training requirements. Availity helps healthcare organizations deliver this training with online, on-demand courses. These courses feature tracking so there is a record of students having taken the course in case of an audit. This expert training is hosted by Michael Sacopulos, founder and president of Medical Risk Institute and general counsel for Medical Justice Services.

Other healthcare industry training
All administrative staff members play a critical role in a healthcare organization’s revenue cycle success, so it’s important for them to understand the big picture. Our courses help healthcare professionals better understand the entire billing process from pre-service to post-service with revenue cycle and customer service courses from Elizabeth Woodcock, value-based payment model training from Denny Flint, and more.

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Availity Training and Education - Product Training
Availity Training and Education - How to Access

How to Access

Availity Essentials (Portal)

  1. Log in to Availity Essentials
  2. Click Help & Training | Get Trained

Essentials Pro (Revenue Cycle Management)

  1. Log in to Essentials Pro
  2. Click Help & Resources 
  3. Click Find Help to access the product knowledge base, or click Get Training for training courses

Other users

  1. Visit the Availity Learning Center storefront
  2. Click Sign in in the upper right
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