Availity News

Inaccurate Provider Directories: Time To Change An Unhealthy Inconvenience To Consumers


2.02.2017 By AVAILITY

Health plans have long supplied their members with provider directories to assist in finding in-network physicians who are accepting new patients.

But what should be a helpful aid often isn't, due to outdated or just plain wrong data. Not only is this frustrating for patients trying to find an available provider, it can cost them more than they anticipated if they end up incurring out-of-network fees for a physician they thought was in-network.

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