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5 Ways revenue cycle can lead to better customer experience

 

7.08.2016 By AVAILITY

 


“Give the lady what she wants,” was the mantra of Marshall Field, the 19th century retail titan whose eponymous Chicago department store was world-renown for delivering outstanding customer experiences (CX).

Today, digital communication and service technology have opened a world of endlessly creative possibilities for CX built on many of the same innovations that Field pioneered 150 years ago, including identifying consumer preferences and offering transparent and consistent pricing.
 
 
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