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The Availity story

Today, Availity operates the largest real-time information network in healthcare, connecting two million providers, health plans, and their technology partners. We work collaboratively with health plans and providers to create a more efficient and person-centered health system. Availity works to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As one of the nation’s largest health information networks, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment. Here’s how it all started.

2001
2001

Availity launches

Availity launches in Jacksonville, Florida, as a joint venture of a national and a regional Florida-based health plan. The vision was to make it easier for health plans and providers to collaborate by streamlining processes among payers, thus reducing administrative abrasion.
2006
2006

Availity expands national footprint

Availity joins forces with The Health Information Network, a wholly owned subsidiary of Health Care Service Corporation, which operates health plans in Illinois, New Mexico, Oklahoma, and Texas. The merger expands Availity’s national footprint and accelerates the company’s ability to accommodate large-scale batch data transactions.
2009
2009

Elevance Health invests in Availity

Elevance Health (formerly known as Anthem), which operates health plans in 14 states, selects Availity as a strategic part of its suite of online provider solutions and made an investment in Availity’s provider engagement strategy. Later that year, a Minnesota-based health plan joins Availity and replaced its own electronic health information network, ClearConnect.
2010
2010

Availity acquires Realmed

Availity acquires RealMed, an award-winning provider of revenue cycle management services. The acquisition positions the combined enterprise to deliver health information solutions to a nationally expanding network of providers, health plans, and vendor partners.
2014
2014

Availity acquires Revpoint

Availity acquires Nashville, Tennessee based RevPoint Healthcare Technologies to help providers increase patient collections at the beginning of the revenue cycle process. The acquisition simplifies upfront payment processes for providers and their patients, and adds patient access capabilities to Availity’s revenue cycle product suite.
2015
2015

Availity expands customer base

With the addition of a new Hospital Solutions team, Availity expands its customer base to include a number of hospitals and health systems throughout the country—surpassing 900,000 providers in its network reach.
2016
2016

Availity expands internationally

Availity expands internationally with the acquisition of Fore Support Services (now Availity India), a business process automation company with a large presence in Bangalore, India. With this division’s focus on customer service and automation, Availity was able to deliver an expanded portfolio of cost-effective healthcare services.
2017
2017

Availity welcomes Francisco Partners

Availity welcomes Francisco Partners, a leading technology-focused private equity firm, as the newest member of its investor group. Already the nation’s largest real-time health information network, this investment positions Availity for even greater scale and customer-focused innovation.
2018
2018

Availity moves to new headquarters

Availity relocates its headquarters to the Town Center One building in Jacksonville. Designed for collaboration and innovation, the new state-of-the-art facility nearly doubles office capacity to support Availity’s rapid growth. 
2021
2021

Availity welcomes Novo Holdings

Availity welcomes Novo Holdings as the newest investor, replacing Francisco Partners. Novo Holding brings a unique perspective and approach to Availity and a broad view of ways to positively impact healthcare. Their robust experience in Healthcare IT and expansive network will strengthen Availity’s growth strategy.

Availity turns 20

Availity Celebrates 20 Years of Innovation Through Better Payer–Provider Collaboration.
2022
2022

Availity acquires Diameter Health

Availity acquires Diameter Health, the national leader in clinical data quality and interoperability, integrating its complementary Upcycling Data™ technology into Availity’s existing clinical portfolio. With this move, Availity is positioned to deliver one of the strongest interoperability platforms in healthcare.
2023
2023

Availity acquires utilization management solution and business unit from Olive

Availity strengthens its existing authorizations strategy with the acquisition of Olive AI, Inc.’s utilization management solution and business unit. 

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