Register Now for Availity, the New Provider Portal for Premera and Affiliates
Welcome! The Availity portal is a secure website where practitioners, dental providers, and facilities can check eligibility and benefits, manage claims, view remittances, and complete other secure administrative tasks for Premera. The Premera transition to Availity includes:
- Premera Blue Cross
- Premera Blue Cross Blue Shield of Alaska
- Premera Dental
- Premera affiliates
Start Using Availity Today
Premera is now live on Availity for submitting prior authorizations and checking their status, submitting claims and getting claims status, and checking eligibility and benefits. Most of Premera’s secure tools on Premera.com are no longer available. The only tools that will remain are PCP roster, claims editor, and payment policies. You can link to those tools through Premera payer spaces in Availity. You can find more answers in these frequently asked questions.
NOTE: Plans not served through Availity:
- General: Individual Plans and Medicare Advantage are not served through Availity.
- The Availity Authorization & Referrals tool does not apply to Individual plans, Medicare Advantage, FEP, and Shared Admin. Prior authorization service requests that go through eviCore and AIM today will continue as is.
Registering with Availity
If you’re not registered with Availity, you can register for your organization's account today. If your organization already has an Availity account, you don’t need to register again – you can use your same user ID and password. If you have registration questions, call Availity Client Services at 800-AVAILITY (282-4548), Monday through Friday from 8 a.m. – 8 p.m. Eastern Time.
Important: By submitting the registration, you agree to be one of the administrators for your organization. The administrator is the person who has legal authority to sign agreements for your organization and is responsible for setting up users, managing user access, and completing additional set up and enrollments. (Tip! Register multiple users in your office to make it easy for staff to have all the information they need.)
Our live webinar, "Register and Get Started with Availity," covers how to register for a new Availity administrator account and register your organization, along with helpful navigation tips.
How to Register Additional Users in Your Organization
Once you’re registered with your own account, you can add additional users. From the portal, select Help & Training | Find Help. Select Administrator in the left menu and select the Adding Users help topic. This explains how to add one user at a time or upload multiple users from a spreadsheet.