Availity News

TriWest Healthcare Alliance Selects Availity for Provider Engagement Portal


12.11.2017 By AVAILITY


Jacksonville, Fla. December 11, 2017 - TriWest Healthcare Alliance announced today that it selected Availity, the nation’s largest real-time health information network, to implement its Provider Engagement Portal. The first phase of the rollout occurred last month.

The solution will be accessed by the company’s network of 200,000 providers, who serve the healthcare needs of military veterans in 28 states. TriWest supports the Department of Veterans Affairs (VA) Veterans Choice Program (VCP) and Patient-Centered Community Care (PC3) program. It network has served more than 1 million veterans with more than 7 million healthcare appointments since 2014.

“Availity’s portal is among the most widely-used in healthcare,” said David J. McIntyre, Jr., President and CEO of TriWest Healthcare Alliance. “We are proud to partner with Availity in the next generation of our design to make available the information healthcare professionals need, as we continue to support them in the care rendered to our nation’s veterans in support of VA’s critical mission.”

The Availity Provider Engagement Portal facilitates seamless electronic collaboration and communication between providers and third-party administrators, such as TriWest Healthcare Alliance, in real-time. TriWest’s investment in the portal will make it even easier for network providers to:

  • Complete clinical and administrative transactions, including claim status inquiries
  • Electronically submit and edit claims, including unsolicited claims attachments, for timely adjudication and reimbursement
  • Amend and validate their demographic information in accordance with TriWest’s business rules and data structure

The strength and market participation of Availity’s customers gives providers a single point of entry and streamlined navigation through the Provider Engagement Portal. Rather than moving between completely different interfaces, providers and their staff navigate just one, which enables multiple workflows.

“The Provider Engagement Portal is an essential tool for helping providers effectively engage with their health plan partners and eliminate inefficient, manual processes,” said Russ Thomas, CEO of Availity. “Availity is excited to work with TriWest Healthcare Alliance, and help its providers meet the healthcare needs of our nation’s veterans and their families.”

About Availity

As an industry-leading, HITRUST-certified health care information technology company, Availity serves an extensive network of health plans, providers, and technology partners nationwide through a suite of dynamic products built on a powerful, intelligent platform. Availity integrates and manages the clinical, administrative, and financial data needed to fuel real-time coordination between providers, health plans, and patients in a growing value-based care environment. Facilitating over 10 million transactions daily, Availity's ability to provide accurate, timely, and relevant information is vital to the financial success of its clients.

For more information, including an online demonstration, please visit www.availity.com or call 1.800.AVAILITY (282.4548).

About TriWest Healthcare Alliance

TriWest Healthcare Alliance serves our nation’s heroes as the partner of the Department of Veterans Affairs (VA) in administering the Patient-Centered Community Care (PC3) and Veterans Choice Programs (VCP). TriWest has been On a Mission to Serve® America’s military families and Veterans since 1996 delivering award-winning customer service and providing access to high-quality healthcare. The company’s official website is http://www.triwest.com.


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