Training at Availity

Availity offers a wide variety of free training from our portal.

Registered users may log in to the Availity portal and visit the Availity Training and Resources section on the Home page. Availity offers free training webinars, on-demand recorded webinars, and online demonstrations. We also provide a full, comprehensive context-sensitive help system.

ICD-10 Webinar Series — Available on demand

The Availity Learning Center presents a FREE four-part, ICD-10 Webinar Series to prepare you for the diagnosis and procedure code change mandate. Presented by national health care industry experts, the ICD-10 Webinar Series provides the practical information you need to prepare for the impending changes.

Recorded Webinar ICD-10: Overview and Implementation Planning Betty Hovey Director of ICD-10 Development and Training, AAPC

Recorded Webinar ICD-10: Overcoming Medical Documentation Hurdles Betty Hovey Director of ICD-10 Development and Training, AAPC

Recorded Webinar ICD-10: Future of Superbills Rhonda Buckholtz VP of ICD-10 Training and Education, AAPC

Recorded Webinar ICD-10: From a Payer Perspective George Vancore IT Systems Integrator/ Business Architect, Florida Blue and 4 other payer representatives

The series, a $129 value per webinar, is free to attend thanks to our generous sponsors:

Free Training Webinars

To view the current training webinar schedule and register, click Free Training at the top of any page in the Availity portal. Availity offers regularly scheduled webinars for many of our product solutions. Most webinars last 60 minutes or less, and you attend using your computer with internet access and your telephone.

Some of our most popular webinars include:

Availity 101: Intro to Availity for New Users

Are you new to using Availity? Do you want to learn more about navigation and workflow solutions offered? This training webinar is dedicated to new users, and is essential to learning how to use Availity products/services, locate helpful resources, and becoming familiar with navigation.

Eligibility and Benefits Inquiry Training

Learn how to submit eligibility and benefits inquiries and navigate the results returned by the payer. The Eligibility and Benefits Inquiry feature allows you to verify eligibility for a patient and confirm the benefits covered under the member's contract. Also learn how other Availity products integrate with the Eligibility and Benefits tool.

Authorizations and Referrals Training

Learn how to submit referral and authorization requests and inquiries with the Availity Authorizations and Referrals features.

Web Data Entry Claim Submission Training

Is your office still submitting paper claims? If yes, this training is for you. Learn how to use Availity's free web claim submission forms to quickly submit a real-time, electronic claim or encounter.

Claims Follow-up: Status, Research, Remittance

Learn how to use Availity's Claims Management options for claim status inquiry, claim research, and claim reconciliation. Also, learn about electronic remittance advice delivery options.

CareCollect^SM

Attend this session to learn more about Availity's CareCollect, an efficiency tool designed to provide payment processing improvements to your practice -- where and when you need them the most!

EDI Training for Availity EDI Submitters

Availity’s claims clearinghouse connects to more than 1,300 commercial and government health plans in Availity’s Health Information Network. Attend this training for an overview of Availity’s electronic data interchange (EDI) clearinghouse services. Also learn how to submit EDI batches using Availity’s Send and Receive EDI Files functionality, how to interpret EDI reports, set your EDI reporting preferences, and use the Availity Dashboard.

Primary Access Administrator Training

This training is essential for your organization’s Primary Access Administrator (PAA). Learn how to perform the account administration functions, such as registering new users, assigning business functions to users, and more.