Connection Requirements

All you need is a computer and a connection to the Internet

You can trust the advanced technology of Availity to protect confidential health information. The following technical requirements ensure a secure information infrastructure and user-friendly Availity experience.

High Speed Internet Access. A high-speed Internet connection allows Availity to perform inquiries and submissions at top speeds, returning the result you need in record time.

An Internet Browser with 128-bit Encryption. A higher browser version supports 128-bit encryption, which is the strongest form of encryption available for confidential transactions over the Internet. Availity does not guarantee full functionality of the Availity Health Information Network with Microsoft Internet Explorer (IE) versions 4.x or lower or Netscape, AOL, CompuServe or other comparable browsers. Internet Explorer 6.0 or higher is required. The latest version of Internet Explorer is available at no charge.

A 1024 x 768 or Greater Pixel Display. A screen resolution of 1024 x 768 pixels ensures the best experience while using the Availity Health Information Network.

Frames, Graphics, and Java Browser Settings Enabled. Enabling frames, graphics, and Java in your browser will provide the best experience while using the Availity Health Information Network.

Up-to-date Anti-virus and Security. Misconfigured computers, unpatched systems, and weak passwords account for up to 95% of security vulnerabilities. You should use challenging passwords and change them periodically. Never download attachments or software from sources unknown to you. It is important that someone in your organization establish technology best practices in order to keep your systems running smoothly with the latest possible security. Many informational web sites are available, such as www.zdnet.com to research the latest security information.

Adobe Reader and Flash Player For the best experience while using the Availity Health Information Network, please install the latest versions of Adobe Reader and Adobe Flash Player.